Website Privacy Policy

 

Last Revised: May 4, 2016

ResumeEdge provides this Website Privacy Policy (“Policy”) to inform you of our policies and procedures regarding the collection, use and disclosure of personal information we receive from users of products and services (individually and collectively, the “Services”) through a website, https://resumeedge.com/, (the “Website”). This Policy applies to users who are located in the U.S. when visiting the Website. This Policy does not apply to information you provide to any third party service provider(s) related to or whose services are incorporated into the Website; information you provide to third parties shall be controlled by their respective privacy policies.

We are committed to providing you a useful and enjoyable online experience. This Policy explains our collection and use practices regarding consumer information, including how and what we share with our related companies and with unrelated entities. Protecting your privacy is important to ResumeEdge and our employees. We want you to understand what information we collect and how we use it.

In this Policy the terms “we,” “us,” or “our” shall refer to ResumeEdge. The terms “you”, “your”, or “User” shall refer to any individual or entity who accepts this Policy. This Policy is subject to change from time to time, so be sure to check back occasionally to ensure you have read the most current version.

We reserve the right at any time, and in our sole discretion, to change or modify this Policy. If any such changes or modifications are made, we will update the “Last Revised” date appearing at the top of this web page. Such changes or modifications shall be effective immediately upon posting to the Website, and supersede any prior versions of this Policy. Your use of the Website or the Services provided through the Website following such changes or modifications shall constitute your acceptance of the Policy as last revised. ResumeEdge is a product of Peterson’s Nelnet, LLC, a wholly owned subsidiary of Nelnet, Inc. This Policy governs the privacy policies of this Website only. Other divisions of Nelnet, Inc. will detail their privacy practices on their respective websites.

Information We Collect

Why We Collect Information

We collect information so we can identify you as our customer, to establish, manage and protect your accounts, to complete your transactions, to create and offer you products and services you might be interested in, and to comply with various legal and regulatory requirements.

Non-Identifying Information

We may collect information from your visit or as part of the registration and administration of your account, in order to personalize and improve upon your experience with us, such as, without limitation, age and individual preferences (“Non-Identifying Information”).

The Website may use cookies in several applications for navigational purposes. A cookie is a small text file placed on your hard drive (not on the Website) by a web page server. Cookies make your Internet experience quicker and more convenient. You are always free to decline our cookies if your browser permits, but some parts of the Website may not work properly if you do. Accepting a cookie from a Website does not give us access to any Personally Identifiable Information. Also, the types of cookies we use don’t get stored permanently in your computer –they expire immediately after you close your browser and are deleted. You may be able to set up your Web browser to inform you when cookies are created or to prevent cookies from being created.

When you enter the Website, we will identify the Internet Protocol (IP) address of your computer or handheld device. The IP address doesn’t identify you personally, but it lets us identify the device you’re using. We store IP addresses in case we need to track a connection for security purposes. We may also collect information about the device you are using to access Administrator Services, including what type of device it is, what operating system you’re using, device settings, unique device identifiers, geo-location data, and crash data. Whether we collect some or all of this information often depends on what type of device you are using and its settings. Check the policies of your device manufacturer or software provider to learn more about what information your device makes available to us.

WEB BEACONS (1×1 PIXELS OR GIFS)

Our website contains coding known as Web Beacons that use 1×1 pixel images to capture and transmit the online activity of users on the Website. These Web Beacons typically transmit information about the completion of forms on the Website and other Website activities in order to measure advertising effectiveness and/or store analytics information. In addition, we may use Web Beacons in HTML-based emails. This use allows us to evaluate the effectiveness of our email communications and our marketing campaigns by showing how many emails recipients open.

LOG FILES

Like most websites, our servers utilize log files. Log files store information including internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. Log files are used to analyze trends, administer the Website, track Users’ movement in the aggregate, and gather broad demographic information for aggregate use. We use log file information at times to help identify you as you browse and to gather broad technical and demographic information on who uses our website.

GOOGLE ANALYTICS ADVERTISING FEATURES

We use Google Analytics to collect information about the use of the Website. Google Analytics collects information such as how often users visit the Website, what pages they visit when they do so, and what other sites they used prior to coming to the Website. We use the information we get from Google Analytics only to improve the Website. Google Analytics collects only the IP address assigned to you on the date you visit the Website, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with Personally Identifiable Information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytic Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this Website by disabling the Google Analytics cookie on your browser. You can also view and change the disabling the Google Analyticscurrently available opt-outs for Google Ads.

We also use the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors of our website. This could be in the form of an advertisement on other websites or on the Google search results page. Third party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Website. Any data collection will be used in accordance with our own privacy policy and Google’s privacy policy. You can set preferences for how Google advertises to you using Google’s Ads Settings. Alternatively, you can opt-out of a third party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

DO NOT TRACK SIGNALS

Do Not Track is a feature in your web browser, which enables you to opt-out of the third party tracking of your online activities over time and across third party websites. We do not process or comply with any web browser’s “do not track” signal or other similar mechanism that indicates a request to disable online tracking of individual users who visit this Website or use our Services. Third parties cannot collect any Personally Identifiable Information from this Website unless you provide it to them directly.

Personally Identifying Information

We may collect Personally Identifiable Information about you as well, including:

  • >  Your first and last name
  • >  Your home address
  • >  Your home or work telephone number
  • >  Your email address
  • >  The last four digits of your credit or debit card number and expiration date

“Personally Identifiable Information” is individually identifiable information about an individual consumer collected by us and maintained in an accessible form.

How We Use Your Information

Uses of Information

Certain Non-Identifying Information would be considered a part of your Personally Identifiable Information if it were combined with other identifiers (for example, combining your zip code with your street address) in a way that enables you to be identified. But the same pieces of information are considered Non-Identifying Information when they are taken alone or combined only with other non-identifying information (for example, your viewing preferences). We may combine your Personally Identifiable Information with Non-Identifying Information and aggregate it with information collected from other Users to attempt to provide you with a better experience, to improve the quality and value of the Administrator Services and to analyze and understand how our Website and Services are used. We may also use the combined information without aggregating it to serve you specifically, for instance to deliver a product to you according to your preferences or restrictions.

If you supply us with your email address, we may let you know by email about other products and services and product enhancements that may be of interest to you. You will have the opportunity to tell us you don’t want to receive future messages with each message you receive. If you send us an email question or comment, we will use your email address to reply to you and we will temporarily store your email address, your message and our reply for quality assurance or to satisfy applicable laws and regulations. When we collect your email address this way, we will not use it for marketing our products and services unless you have given us permission.
If you wish to change any of your personal information, you may change it by logging into your account or by contacting Customer Service, either through email, by mail, or by telephone as listed in the “How to Contact Us” section below.

Testimonials

From time to time, we may post customer testimonials/comments/reviews on the Website, which may contain Personally Identifiable Information. If the testimonial will include the User’s name or information identifying the company, we do obtain the customer’s consent via email prior to posting the testimonial.

What We Share

Sometimes the law or other circumstances also require that we disclose Personally Identifiable Information about you to nonaffiliated third parties. Some examples are: when you ask or permit us to do so; in response to subpoenas or court orders; when we suspect fraud or criminal activity; to protect our property and rights or those of a third party; to protect the safety of the public or any person; or to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, unethical, or legally actionable activity.

We may employ third party companies and individuals to facilitate our Services, to provide the Services on our behalf, to perform Website-related Services (e.g., without limitation, maintenance services, database management, web analytics and improvement of the Website’s features) to assist us in analyzing how our Website and Services are used, or to perform other services (e.g., without limitation, sending postal mail and email, providing marketing assistance, and providing customer service). These third parties have access to your Personally Identifiable Information only to perform these tasks on our behalf; provided, however, that if you are redirected to a site or application maintained by a third party, the privacy policy of such site or application will control the use of any information you provide.

We may sell, transfer or otherwise share some or all of the ResumeEdge assets, including your Personally Identifiable Information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy.

If you become an inactive User, we will continue to adhere to the privacy policies and practices described in this Policy.

Affiliates. ResumeEdge affiliates with certain third party websites to advertise the Services on the respective affiliate websites (collectively, the “Affiliates”). In order to facilitate these advertising services ResumeEdge partners with Commission Junction, which offers third-party tracking, real-time reporting on conversion rates and average order value, and monthly commission checks. When you visit an Affiliate website, the collection and use of your information is governed by that Affiliate’s privacy policy. When you link to our Website through an Affiliate, the collection and sharing of information is governed by Commission Junction’s privacy policy (http://www.conversantmedia.com/legal/privacy).

In addition, we do utilize social plug-ins from social networking sites (e.g. YouTube, Google+) that connect our website with the social plug-ins’ platform, so you have a more integrated user experience. These social plug-ins collect information from you when you visit our Website. The type of information and use of this information is governed by each social-plugins’ respective terms of use and privacy policy. For more information, please consult the relevant policy for the respective social networking site. Further, ResumeEdge may share Non-Identifying Information and Personal Information with such integrated social media sites.

Our Security Procedures

ResumeEdge is committed to protecting your Personally Identifiable Information during your visit. When you access the Website your Personally Identifiable Information is protected by reasonable and standard security and authentication techniques.

To access information and send email via the Website, you will need a browser that supports the use of Secure Sockets Layer (SSL) technology. This encryption technology helps ensure the authenticity of your online sessions and secures data being transmitted over the public Internet.

ResumeEdge takes careful steps to safeguard customer information. We restrict access to your personal and account information to those employees who need to know that information to provide Services to you, and we regularly train our employees on privacy, information security, and their obligation to protect your information. We maintain reasonable and appropriate physical, electronic, and procedural safeguards to guard your Personally Identifiable Information and we regularly test those safeguards to maintain the appropriate levels of protection.

You can help safeguard your Personally Identifiable Information by taking a few simple precautions. Protect your account numbers, passwords, and customer access numbers. Never disclose confidential information to unknown callers. You should always use a secure browser and current virus detection software, and never open email from unknown sources.

Children’s Privacy

The Website is not directed to children under 13. We do not knowingly collect, maintain, or use information from children under age 13. If a parent or guardian becomes aware that his or her child has provided us with Personally Identifiable Information without their consent, he or she should contact us using the information below (“How to Contact Us”). If we confirm that we have collected such information, we will take all reasonable measures to delete that information from our system as soon as possible.

Links to Other Websites and Services

We are not responsible for the collection and use of information by companies or individuals unaffiliated with us whose websites may contain links to ours, including vendors where you may shop. Please remember that when you use a link to go from our Website to another website, our Policy does not apply to third party websites or services. Your browsing and interaction on any third party website or service are subject to that third party’s own rules and policies. In addition, you agree that we are not responsible and we do not have control over any third parties that you authorize to access your user content. If you are using a third party website or service, and you allow such a third party access to your user content, you do so at your own risk. This Policy does not apply to information we collect by other means (including offline) or from other sources other than through the Website and applications. We carefully select other organizations in an effort to give you the value and excellent customer service you expect from us, but we cannot guarantee your satisfaction with these organizations.

How to Contact Us

If you have any questions about this Policy, please contact us by email or regular mail at the following address:

Email: Support@ResumeEdge.com

Address: 121 S. 13th Street, Suite 201, Lincoln, Nebraska 68508

Phone: 888.438.2633

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