What We Do
It all began in 1998 with a red editing pen and a desire to help people go places.
A hundred thousand resumes later, the ResumeEdge network has grown to more than 50 professional resume writers with personal experience in more than 40 industries—including the one our customers want a job in. ResumeEdge writers help create engaging resumes, cover letters, and LinkedIn Profiles that catch the eye of recruiters and hiring managers. Our customer satisfaction rating is more than 98% because we are dedicated to meeting one objective—making sure our clients achieve career success.
Most of the other resume writing services available online are provided by small companies run by one or two people—who can’t possibly operate a business, write and edit resumes, and be experts in every industry while having the time to understand the latest hiring and recruiting trends.
ResumeEdge is backed by Nelnet, a national education services company. We have a whole team of professionals behind the scenes that keep the business moving, so our network of resume writers can focus on writing resumes that get you where you want to go.
Our Leadership Team
ResumeEdge is powered by a dynamic team that focuses on each segment of the business. Read about our team leaders below to discover more about their backgrounds and what makes them tick.
Ben provides strategic oversight to the ResumeEdge team. He sets a common vision and mission for the company, helps develop business strategy, and leads business development. Ben also ensures we deliver exceptional customer service and the highest level of products to the job seekers who choose ResumeEdge. He has worked in communication, media, and public relations for more than 10 years. Ben’s infamous around the office for practical jokes and attends many, many dance recitals for his three daughters.
With more than a decade of experience in marketing and advertising, including several years teaching communication at the university level, Jackie brings big-picture thinking to the ResumeEdge team. She leads product development, maintains vendors and partner relationships, develops and implements business strategy, and manages the day-to-day functions of the ResumeEdge team. In her spare time, she likes to watch classic animated children’s films, and can often be found with her head buried in a book of contemporary poetry.
Darlene has served as ResumeEdge’s Managing Editor since 2001. She recruits, hires, and manages our resume writers, provides training and ongoing support, and maintains the quality of the resumes we produce through a strenuous QA process. She also writes blog articles, serves as a subject matter expert on hiring and recruiting practices, resolves customer complaints, and develops resume templates and style guides for ResumeEdge. She’s authored more than 10,000 resumes, worked as a child model, and flown a single-engine plane.
Ed’s cutting-edge technology skills include implementing and managing ResumeEdge’s various development platforms, coding languages, operating systems, and databases. He maintains the website, develops recommendations for new technology, and works behind the scenes to ensure the customer’s ResumeEdge experience is seamless. Ed has more than 15 years’ experience in IT management, development, systems integration, and Intranet/Internet administration. Originally from the Jersey Shore, Ed drag races, spends hours target shooting, and has “jumped out of a perfectly good airplane” more than 100 times.
Emir is devoted to improving the customer experience. Through interactive design and art direction, he simplifies websites so users can find what they want—quickly and easily. Emir has translated the latest interactive research and trends to his designs for nearly a decade, most recently developing websites that respond to various screen sizes and device capabilities. Emir speaks three languages, has biked coast-to-coast with his wife, brews homemade beer, and drinks an insane amount of coffee.
Brittny began working at ResumeEdge in May 2010. Her dedication to her team, efficiency, and quality enabled her to quickly earn promotions on our WorkForce Management Team to a Specialist in November 2010, and again to Team Leader in October 2012. Brittny works closely with operational leadership to provide direction and support for both customers and call center team members. In her free time, Brittny enjoys playing sand volleyball, softball, supporting her Huskers, and spending time with her dog, Leila.
Terri has been instrumental in helping ResumeEdge create a distinct, reputable brand that resonates with customers. As marketing manager for ResumeEdge, Terri evaluates business needs and communication objectives to develop brand strategy, messaging, and social media tactics that deliver an experience that exceeds customers’ expectations. She also manages all customer and product research. Terri is an avid runner, which helps in keeping up with her 2-year-old daughter.
Part of Something Bigger
ResumeEdge is a subsidiary of Nelnet—a publicly-traded education services company with 2,400 employees and assets of more than $24 billion.
Nelnet provides innovative education-related products and services—such as college test prep, tuition payment plans, student loan servicing, and more—that help students, families, and schools reach their goals. Through ResumeEdge, Nelnet provides recent graduates (and other job seekers) with the tools to succeed on their career journey.